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SMS Terms

How the Golf SimPass text-message program works: what we text you, how often, what it costs, and how to stop. Reply STOP to any text to cancel, or HELP for help.

Version 1.0 · Effective 30 October 2026

Jump to a section
  1. At a Glance
  2. What We Text You
  3. How You Agree
  4. How Often
  5. Cost
  6. How to Stop
  7. Help
  8. Carriers
  9. Changing Your Number
  10. Privacy
  11. Changes
  12. Contact

1At a Glance

Golf SimPass booking texts. Booking confirmations, reminders and waitlist alerts. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Agreeing to texts is not a condition of any purchase.

These SMS Terms cover the text messages sent by the Golf SimPass program. Golf SimPass is operated by Soarware Labs Inc. These SMS Terms form part of the Player Terms of Use, and our Privacy Policy explains how we handle your information.

2What We Text You

Texts are about bookings you make with participating venues. Each one starts with the venue’s name and ends “via Golf SimPass”. We send:

  • booking confirmations, when a booking is made, with the time, the bay and any access code;
  • booking reminders, the day before and about an hour before your booking; and
  • waitlist alerts, when a time you are waiting for opens up.

A venue can switch texts off for its own bookings, so you may not get texts for every booking.

We do not send marketing texts. If we ever do, we will ask for your separate, express consent first. That consent will never be a condition of a purchase, and you will be able to stop marketing texts on their own.

4How Often We Text

Message frequency varies with how often you book. A booking usually brings one confirmation and up to two reminders. Waitlist alerts come only when a time you are waiting for opens up.

5Cost

Golf SimPass does not charge for texts. Message and data rates may apply under your mobile plan; ask your carrier for details.

6How to Stop Texts

Reply STOP to any Golf SimPass text. We will send one text to confirm that you have been unsubscribed, and then no more texts from the program to that number. Replies of STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT work the same way.

You can also remove your mobile number in your account settings, or tell us in any other reasonable way, for example by emailing info@golfsimpass.com with “Stop texts” and your number. We will stop within 10 business days.

To start texts again, reply START.

Stopping texts does not stop booking emails or app notifications. You can manage those in your account and on your device.

7Help

Reply HELP to any Golf SimPass text for help. You can also contact us:

Soarware Labs Inc.
Golf SimPass
561 Bayfield Street, Suite 1003
Barrie, Ontario, Canada L4M 4Z9

Email: info@golfsimpass.com · Telephone: 1.647.409.1648

You can also reach us through the contact page.

8Carriers and Delivery

Mobile carriers are not liable for delayed or undelivered messages. Texts may not arrive if your phone is off or out of range, or if your carrier or plan does not support them. Do not rely on texts alone: your booking confirmation email and your Golf SimPass account always have your booking details. We text US numbers only once our sending number is registered with US carriers; until then, US players get their booking details by email and in their account.

9Changing or Giving Up Your Number

Keep your mobile number up to date in your account settings. If you give up a number, remove it from your account or reply STOP first, so that texts meant for you do not reach the next owner of that number.

10Privacy

We use your mobile number to send these texts and as part of your booking record. We share it only with the venue you booked with, as part of your booking, and with our text-message delivery provider, which sends the messages for us.

We do not sell your mobile number, and we do not share it with anyone for their own marketing. Your text-message opt-in and consent records are not shared with any third party. See the Privacy Policy, including United States Residents.

11Changes to These SMS Terms

We may update these SMS Terms. We will post the new version on this page with a new effective date and, where a change is material, tell you in advance. If you do not agree with a change, reply STOP.

12Contact Information

Soarware Labs Inc.
Golf SimPass
561 Bayfield Street, Suite 1003
Barrie, Ontario, Canada L4M 4Z9

Email: info@golfsimpass.com · Telephone: 1.647.409.1648

You can also reach us through the contact page.

Also on Golf SimPass Terms of Use Privacy Policy Contact us